Return & Replacement Policy
Your satisfaction is our commitment
Replacement & Return Conditions
- Timeframe: Products can be returned or replaced within 14 days of purchase.
- Product Condition: Items must be in original condition, unused, and include all components.
- Proof of Purchase: A valid receipt or invoice is required.
Process
- Contact Support: Reach out via phone or email to initiate your request.
- Packing & Shipping: Securely package and send to our designated address.
- Inspection: Upon receiving the product, we inspect it to confirm eligibility.
Shipping Costs
- Store Error: We cover shipping costs if the product is incorrect or defective.
- Customer Choice: Customers returning items for personal reasons must cover shipping.
Refunds
- Refunds are processed to the original payment method or in cash upon return.
- Processing may take 7 to 14 business days.
Exceptions
- Perishable products such as food items are not returnable.
- Customized products made on request are non-refundable.